31:I[338487,["https://cdn.supademo.com/v3.25.117/_next/static/chunks/1-s1mr_xp6-n2.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/16v4wg55owj90.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3nisihguo39fn.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0dh-gcuzjb-s5.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/19smqnel40bj3.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/36k-3k236u26x.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1s2fk1qiohww4.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/06oc1jfni-ib1.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2utjyouv-rab-.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3hurkyjme4q1r.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2jo_qx3cuh_qp.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/09avfn1e0ica7.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3apyg8k153cvt.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3xo6-h2m3txsp.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2vlc8g97g8k53.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2_y4q2uwm3dwx.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3pc4qyguqfofx.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3qnp2vexd3fn8.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3tes99awxory2.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/21u1ha53e9f18.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0d4ig_40j96dq.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2yma_4r8y2mtr.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/03qrlnia26efh.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2lhcdv1d_aw4t.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/35hiitja80hpt.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/04uysfvhffq5t.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0o2d5ctfadk9t.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1w07f1tscgpso.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/14e707kgxt4_n.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1zsklqhlqkjc9.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/01fmf7smhi7h1.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0h_c8n_gyrya-.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3f163oqmqrna9.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1p5_v0ahgna_r.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/23ld276tb_9c-.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3n22nwv-1i06f.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3in1n-s9hl_7q.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0bx8fnnqyeh0j.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0kx0-c4ho-7dm.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0shv0de36kusq.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0eu1sryyjzput.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1vor_w950b0qp.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1_776vsoy65cr.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2hz_mevhilhr6.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3o0gf83a_2ud9.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2r_oqixbew5ny.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0j49cqufjm-xj.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1m5452ymmkwsh.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0w_qrm6cy67-w.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/093br8p-r6hnm.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1uesuybac3598.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2wqg79zj7v60u.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/124jng8ruhfvy.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1_u1lk9vr9js9.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0vkxeub5ceeex.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0j58j_3fssvxx.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1jz-mp8-rjgp4.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/39r36b52l7p_q.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0e0dy6bnua5z9.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1nz2y_kfq_ysc.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/37zvn9n8mh9vs.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1z9uzl7jp8dgt.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0hguu9dlgyy3f.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/26s_3dx9k2kg8.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/38g2o6y_r75ei.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3l-lfz9ooqs4n.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/143vsbxpqh8l0.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1tbu2ao2_n_uh.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1wa5su5lp_ejp.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1pvryc76htbar.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/20hpc-mab9ua3.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/12ytt05ct1dhk.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1akd1zuadq633.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/350rgf14x7sgr.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2mih1aa3azaqo.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/000ufjmhqzug9.js"],"default"] 32:I[622950,["https://cdn.supademo.com/v3.25.117/_next/static/chunks/1-s1mr_xp6-n2.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/16v4wg55owj90.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3nisihguo39fn.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0dh-gcuzjb-s5.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/19smqnel40bj3.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/36k-3k236u26x.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1s2fk1qiohww4.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/06oc1jfni-ib1.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2utjyouv-rab-.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3hurkyjme4q1r.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2jo_qx3cuh_qp.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/09avfn1e0ica7.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3apyg8k153cvt.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3xo6-h2m3txsp.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2vlc8g97g8k53.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2_y4q2uwm3dwx.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3pc4qyguqfofx.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3qnp2vexd3fn8.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3tes99awxory2.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/21u1ha53e9f18.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0d4ig_40j96dq.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2yma_4r8y2mtr.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/03qrlnia26efh.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2lhcdv1d_aw4t.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/35hiitja80hpt.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/04uysfvhffq5t.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0o2d5ctfadk9t.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1w07f1tscgpso.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/14e707kgxt4_n.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1zsklqhlqkjc9.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/01fmf7smhi7h1.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0h_c8n_gyrya-.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3f163oqmqrna9.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1p5_v0ahgna_r.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/23ld276tb_9c-.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3n22nwv-1i06f.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3in1n-s9hl_7q.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0bx8fnnqyeh0j.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0kx0-c4ho-7dm.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0shv0de36kusq.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0eu1sryyjzput.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1vor_w950b0qp.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1_776vsoy65cr.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2hz_mevhilhr6.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3o0gf83a_2ud9.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2r_oqixbew5ny.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0j49cqufjm-xj.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1m5452ymmkwsh.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0w_qrm6cy67-w.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/093br8p-r6hnm.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1uesuybac3598.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2wqg79zj7v60u.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/124jng8ruhfvy.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1_u1lk9vr9js9.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0vkxeub5ceeex.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0j58j_3fssvxx.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1jz-mp8-rjgp4.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/39r36b52l7p_q.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0e0dy6bnua5z9.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1nz2y_kfq_ysc.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/37zvn9n8mh9vs.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1z9uzl7jp8dgt.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/0hguu9dlgyy3f.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/26s_3dx9k2kg8.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/38g2o6y_r75ei.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/3l-lfz9ooqs4n.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/143vsbxpqh8l0.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1tbu2ao2_n_uh.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1wa5su5lp_ejp.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1pvryc76htbar.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/20hpc-mab9ua3.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/12ytt05ct1dhk.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/1akd1zuadq633.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/350rgf14x7sgr.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/2mih1aa3azaqo.js","https://cdn.supademo.com/v3.25.117/_next/static/chunks/000ufjmhqzug9.js"],"ViewPageProvider"] 30:["$","$L31",null,{"children":["$","$L32",null,{"demo":{"id":"cmsh0h8lc069fqmaaw62farl7","createdAt":"2026-08-06T04:24:04.800Z","updatedAt":"2026-09-08T15:49:25.881Z","title":"Criar e Gerenciar Pipelines de Help Desk no Troia","published":true,"color":"bg-gray-200","authorId":"cmsgpmdnl009xx00j284vhfri","metadesc":"Learn how to create custom support pipelines, configure workflow stages with categories, and organize your help desk ticketing system to streamline support operations.","customMetadataImage":null,"ctabtntext":"Visite Troia","ctabtncolor":"#4f46e5","ctabtntextcolor":"#fff","ctabtnlink":"https://troiachat.com","autoplay":false,"autoplayduration":2000,"autoPlayDelay":1000,"customizePerStep":false,"showplaypause":true,"loop":false,"progressbar":false,"showPlayBar":true,"font":"Default","workspaceId":"cmsgpsjo100eq250igeuv077f","darkmode":false,"shared":true,"folderId":null,"border":true,"nextButton":true,"showSteps":false,"globalSettings":true,"hotspotTextVisible":true,"hotspotAnimationVisible":true,"hotspotOpacity":100,"number":null,"topBar":true,"indexable":true,"displayAuthor":true,"displayDescription":true,"showSupademoLink":true,"showReplayButton":true,"showFullscreenButton":true,"showCCButton":true,"disableKeyboardNavigation":false,"captionsPosition":"Bottom","archived":false,"archivedAt":null,"domainURL":"https://test.troiachat.com/dashboard/management/support","brandLogo":"https://media.supademo.com/users/cmsgpmdnl009xx00j284vhfri/1y33jwYvRhmFBOHLoXJMs.png","allowDuplicate":false,"recordOwnVoice":false,"backgroundId":"cmsh0h8lx069hqmaa94mslf1u","backgroundMusicUrl":null,"backgroundMusicVolume":50,"demoSource":"Extension","type":"HTML","fullWidth":true,"detectBrowserLanguage":true,"sourceLanguage":"PortugueseBR","customFontId":null,"mobileHotspotView":false,"config":null,"showWatermark":false,"watermarkLogoUrl":null,"watermarkText":null,"watermarkLink":null,"sendNotification":true,"allowExternalComments":false,"currentPublishedVersion":null,"hasUnpublishedChanges":true,"author":{"id":"cmsgpmdnl009xx00j284vhfri","name":null,"image":null},"htmlEdits":[],"workspace":{"id":"cmsgpsjo100eq250igeuv077f","createdAt":"2026-08-05T23:24:56.593Z","updatedAt":"2026-09-05T04:23:32.843Z","name":"TROIA AI","voiceoverProvider":"ElevenLabs","color":"#4f46e5","hotspottextcolor":"#fff","logo":"https://media.supademo.com/users/cmsgpmdnl009xx00j284vhfri/1y33jwYvRhmFBOHLoXJMs.png","favicon":null,"publishRestricted":false,"madein":false,"watermarkLogoUrl":"https://cdn.supademo.com/supademo_logo_icon.svg","watermarkText":"Created on Supademo","watermarkLink":"https://supademo.com","sharepagebtntext":"Visite Troia","sharepagebtncolor":"#4f46e5","sharepagebtntextcolor":"#fff","sharepagebtnlink":"https://troiachat.com","autoplay":false,"autoplayduration":3000,"loop":false,"progressbar":true,"nextButton":true,"subDomain":"videos.troiachat.com","seoIndexable":true,"seoAuthor":true,"seoDescription":true,"showSteps":false,"font":"Default","showSupademoLink":true,"showReplayButton":true,"showFullscreenButton":true,"introChapterId":"cmsgpsjq300eu250ipr2rzr7d","ctaChapterId":"cmsgpsjoz00er250iitk258kc","hotspotNextBtn":true,"hotspotTextVisible":true,"hotspotAnimationVisible":true,"hotspotOpacity":100,"enableCreatorsToInvite":true,"topBar":true,"darkmode":false,"plan":"Scale","tourSetup":false,"inTrial":false,"customDomainEnabled":true,"trackingEnabled":true,"autoJoinTeam":true,"linkViewNotifications":true,"monthlyStatsEmail":true,"invoiceEmail":false,"customDomainLandingPage":"https://app.supademo.com","isDiscounted":false,"enterpriseId":null,"selectedCustomFontId":null,"backgroundMusicUrl":null,"hotspotNextBtnText":null,"hotspotBackBtnText":null,"hotspotBorderRadius":"Round","hotspotWidth":"Medium","hotspotBackdrop":null,"hotspotNextBtnBgColor":null,"hotspotNextBtnTextColor":null,"hotspotNextBtnDisabled":false,"hotspotBackBtnBgColor":null,"hotspotBackBtnTextColor":null,"hotspotBackBtnDisabled":false,"enhanceWithAI":true,"demoVersioningEnabled":false,"integrations":[],"ctaChapter":{"id":"cmsgpsjoz00er250iitk258kc","createdAt":"2026-08-05T23:24:56.627Z","updatedAt":"2026-08-05T23:24:56.627Z","stepId":null,"workspaceId":null,"routeVersionId":null,"agentIntroVersionId":null,"enabled":true,"type":"Link","skip":false,"heading":"Enjoyed the guided demo?","description":"Learn more about our features and benefits on our website!","theme":"Dark","layout":"Center","coverImageType":"NONE","coverImageSource":null,"logoEnabled":true,"logoSource":"https://media.supademo.com/users/cmsgpmdnl009xx00j284vhfri/1y33jwYvRhmFBOHLoXJMs.png","logoAltText":null,"emailValidationMode":"CompanyEmail","phoneValidationEnabled":false,"labelledFormEnabled":false,"embedCode":null,"blurIntensity":24,"headingColor":"#fff","descriptionColor":"#fff","backgroundId":null,"interestScreenColumnLabels":null,"integrationConfig":null,"buttons":[{"id":"cmsgpsjph00et250i5nxfx13g","createdAt":"2026-08-05T23:24:56.645Z","updatedAt":"2026-08-05T23:24:56.645Z","chapterId":"cmsgpsjoz00er250iitk258kc","content":"Visit TroiaChat","btnColor":"#4f46e5","color":"#fff","linkTxt":"https://troiachat.com","isLinkExternal":true,"openInNewTab":true,"animation":"Ripple","order":0,"isBold":true,"isItalic":false}],"background":null,"formFields":[]}},"background":{"id":"cmsh0h8lx069hqmaa94mslf1u","createdAt":"2026-08-06T04:24:04.821Z","updatedAt":"2026-08-06T04:24:04.821Z","type":"Gradient","value":"linear-gradient(125deg, rgb(234, 234, 234) 0%, rgb(139, 139, 139) 100%)","workspaceId":"cmsgpsjo100eq250igeuv077f","demoId":"cmsh0h8lc069fqmaaw62farl7","chapterId":null,"screenshotId":null},"tags":[{"id":"cmsgpsjrx00f1250ioksie833","createdAt":"2026-08-05T23:24:56.734Z","updatedAt":"2026-08-05T23:24:56.734Z","name":"Marketing","color":"#c4b5fd","workspaceId":"cmsgpsjo100eq250igeuv077f"}],"translatedTexts":[{"id":"cmsw6vlfl0257nh1yi81nl5pt","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Criar e gerenciar fluxos de suporte no Troia.","originalText":"Create and Manage Support Pipelines in Troia","entityType":"DemoTitle","demoId":"cmsh0h8lc069fqmaaw62farl7","chapterId":null,"buttonId":null,"hotspotId":null,"stepId":null,"translation":{"id":"cmsw6vlf5023lnh1yh0u9ix95","createdAt":"2026-08-16T19:19:44.945Z","updatedAt":"2026-08-23T19:58:54.450Z","voiceoverEnabled":false,"demoId":"cmsh0h8lc069fqmaaw62farl7","sourceLanguage":"PortugueseBR","targetLanguage":"PortugueseBR"}},{"id":"cmsw6vlfl0258nh1yeiewywta","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Aprenda a criar fluxos de suporte personalizados, configurar etapas de fluxo de trabalho com categorias e organizar seu sistema de tickets de suporte para otimizar as operações de suporte.","originalText":"Learn how to create custom support pipelines, configure workflow stages with categories, and organize your help desk ticketing system to streamline support operations.","entityType":"DemoMetaDesc","demoId":"cmsh0h8lc069fqmaaw62farl7","chapterId":null,"buttonId":null,"hotspotId":null,"stepId":null,"translation":{"id":"cmsw6vlf5023lnh1yh0u9ix95","createdAt":"2026-08-16T19:19:44.945Z","updatedAt":"2026-08-23T19:58:54.450Z","voiceoverEnabled":false,"demoId":"cmsh0h8lc069fqmaaw62farl7","sourceLanguage":"PortugueseBR","targetLanguage":"PortugueseBR"}}],"translations":[{"id":"cmsw6vlf5023lnh1yh0u9ix95","createdAt":"2026-08-16T19:19:44.945Z","updatedAt":"2026-08-23T19:58:54.450Z","voiceoverEnabled":false,"demoId":"cmsh0h8lc069fqmaaw62farl7","sourceLanguage":"PortugueseBR","targetLanguage":"PortugueseBR","translatedTexts":[{"id":"cmsw6vlfl0257nh1yi81nl5pt","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Criar e gerenciar fluxos de suporte no Troia.","originalText":"Create and Manage Support Pipelines in Troia","entityType":"DemoTitle","demoId":"cmsh0h8lc069fqmaaw62farl7","chapterId":null,"buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmsw6vlfl0258nh1yeiewywta","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Aprenda a criar fluxos de suporte personalizados, configurar etapas de fluxo de trabalho com categorias e organizar seu sistema de tickets de suporte para otimizar as operações de suporte.","originalText":"Learn how to create custom support pipelines, configure workflow stages with categories, and organize your help desk ticketing system to streamline support operations.","entityType":"DemoMetaDesc","demoId":"cmsh0h8lc069fqmaaw62farl7","chapterId":null,"buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmsw6vlfl0259nh1ystdf2u9f","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Criar e gerenciar fluxos de suporte no Troia.","originalText":"Create and Manage Support Pipelines in Troia","entityType":"ChapterHeading","demoId":null,"chapterId":"cmsh0lkq606bxqmaawaig3za9","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmsw6vlfp027onh1yk8n1z8hj","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Gostou da demonstração guiada?","originalText":"Enjoyed the guided demo?","entityType":"ChapterHeading","demoId":null,"chapterId":"cmsh0lkye06c4qmaa76gjiy8o","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmsw6vlfl025anh1yukb7id9z","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Aprenda a criar fluxos de suporte personalizados, configurar etapas de fluxo de trabalho com categorias e organizar seu sistema de tickets de suporte para otimizar as operações de suporte.","originalText":"Learn how to create custom support pipelines, configure workflow stages with categories, and organize your help desk ticketing system to streamline support operations.","entityType":"ChapterDesc","demoId":null,"chapterId":"cmsh0lkq606bxqmaawaig3za9","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmsw6vlfp027pnh1y5jfjj9dv","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Saiba mais sobre nossos recursos e benefícios em nosso site!","originalText":"Learn more about our features and benefits on our website!","entityType":"ChapterDesc","demoId":null,"chapterId":"cmsh0lkye06c4qmaa76gjiy8o","buttonId":null,"hotspotId":null,"stepId":null},{"id":"cmsw6vlfl025bnh1y8z4vtk80","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Comece agora","originalText":"Get Started","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmsh0lkwh06c0qmaabbyslbdi","hotspotId":null,"stepId":null},{"id":"cmsw6vlfp027qnh1yhkvmgxkd","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Visite Troy","originalText":"Visit Troia","entityType":"ChapterButton","demoId":null,"chapterId":null,"buttonId":"cmsh0lkz406c8qmaa84fsdgrx","hotspotId":null,"stepId":null},{"id":"cmsw6vlfl025cnh1ym4mnlm68","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Para começar, clique no item de menu Help Desk para acessar as ferramentas de gerenciamento de suporte.","originalText":"To get started, click the Help Desk menu item to access support management tools.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0hiaz069kqmaar05xrgiq","stepId":null},{"id":"cmsw6vlfl025fnh1ystjcn3qw","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Agora, clique em \"Tickets\" para acessar e gerenciar todos os tickets de suporte no sistema.","originalText":"Now, click on Tickets to access and manage all support tickets in the system.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0hkhe069nqmaalas1fgxx","stepId":null},{"id":"cmsw6vlfl025inh1yvderp0tn","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Em seguida, clique no menu suspenso do pipeline para selecionar e visualizar um pipeline de suporte ao cliente diferente.","originalText":"Following this, click the pipeline dropdown to select and view a different customer support pipeline.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0hp5l069qqmaa3jya8m5j","stepId":null},{"id":"cmsw6vlfl025lnh1youuxzypk","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Em seguida, clique em Gerenciar Pipelines para criar e gerenciar seus pipelines de suporte.","originalText":"Following that, click Gerenciar Pipelines to create and manage your support pipelines.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0hsvc069tqmaadunss140","stepId":null},{"id":"cmsw6vlfl025onh1y0l8x2lgw","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"A partir daqui, clique em \"Criar Novo Pipeline\" para criar e configurar um novo pipeline.","originalText":"From here, click \"Criar Novo Pipeline\" to create and configure a new pipeline.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0hx1g069wqmaaksi868bk","stepId":null},{"id":"cmsw6vlfl025rnh1y9ja292qa","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Em seguida, insira aqui o nome de um pipeline, como Suporte, Integração ou Desenvolvimento.","originalText":"Following this, enter a pipeline name such as Support, Onboarding, or Development here.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0i27m069zqmaaqtisg6po","stepId":null},{"id":"cmsw6vlfm025unh1y1hvpthyk","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Agora, insira uma descrição na área de texto para explicar a finalidade do pipeline.","originalText":"Now, enter a description in the text area to explain the pipeline's purpose.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0i55i06a2qmaa6yw7fach","stepId":null},{"id":"cmsw6vlfm025xnh1yq3vmg3qs","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"A partir daqui, clique no botão Criar Pipeline para criar seu novo pipeline financeiro.","originalText":"From here, click the Criar Pipeline button to create your new financial pipeline.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0ie9o06a5qmaa95evdp86","stepId":null},{"id":"cmsw6vlfm0260nh1yc2ny5nm8","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Em seguida, clique no botão \"Gerenciar etapas\" para organizar e configurar as etapas do fluxo de trabalho do pipeline.","originalText":"Afterwards, click the manage stages button to organize and configure pipeline workflow steps.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0ihhy06a8qmaaltruf8xr","stepId":null},{"id":"cmsw6vlfm0263nh1ym91260vy","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Em seguida, insira um nome para o palco no campo de texto fornecido.","originalText":"Then, enter a name for the stage in the text field provided.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0ikpc06abqmaam8hwsqv6","stepId":null},{"id":"cmsw6vlfm0266nh1ywuvpccgw","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"A partir daqui, clique no botão \"Adicionar Etapa\" para criar uma nova etapa no pipeline.","originalText":"From here, click the \"Adicionar Etapa\" button to create a new pipeline stage.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0iwdl06aeqmaa7chtviea","stepId":null},{"id":"cmsw6vlfm0269nh1y09l66l1b","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"A partir daqui, insira um nome de palco como \"Triagem\" ou \"Aguardando Deploy\".","originalText":"From here, enter a stage name like \"Triagem\" or \"Aguardando Deploy\".","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0j5s906ahqmaaywc9h3ts","stepId":null},{"id":"cmsw6vlfm026cnh1yyuumaqam","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Em seguida, selecione \"Em Andamento\" no menu suspenso de categorias para gerenciar o status do palco.","originalText":"After that, select \"Em Andamento\" from the category dropdown to manage stage status.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0jkid06akqmaa0tnlr842","stepId":null},{"id":"cmsw6vlfn026fnh1yz8dteint","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"A partir daqui, insira o nome da etapa para criar e definir o fluxo de trabalho do seu pipeline.","originalText":"From here, enter the stage name to create and define your pipeline workflow.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0jnl606anqmaa6gujuvwr","stepId":null},{"id":"cmsw6vlfn026inh1y1zfudfx5","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Em seguida, selecione a opção Aguardando no menu suspenso Categoria.","originalText":"After that, select the Aguardando option from the Categoria dropdown menu.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0jsvm06aqqmaaj1391mk1","stepId":null},{"id":"cmsw6vlfn026lnh1y4ihezagk","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Em seguida, insira o nome do palco no campo de texto, seguindo os exemplos fornecidos.","originalText":"After that, enter the stage name in the text field with examples provided.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0jvkc06atqmaa5flel3b3","stepId":null},{"id":"cmsw6vlfn026onh1y472qrmjz","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Em seguida, selecione Novo no menu suspenso Categoria para definir a categoria do palco.","originalText":"Following this, select Novo from the Categoria dropdown to set the stage category.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0k25m06awqmaavm65432a","stepId":null},{"id":"cmsw6vlfo026rnh1yut7m9d0i","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Agora, clique em Adicionar Etapa para criar e adicionar uma nova etapa ao pipeline.","originalText":"Now, click Adicionar Etapa to create and add a new stage to the pipeline.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0k6pc06azqmaa6l9cyhr7","stepId":null},{"id":"cmsw6vlfp026unh1y3z35kfz5","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Em seguida, insira o nome da etapa no campo de texto para criar sua nova etapa de fluxo de trabalho.","originalText":"Next, enter the stage name in the text field to create your new workflow stage.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0k9vs06b2qmaatygjdfkm","stepId":null},{"id":"cmsw6vlfp026xnh1yqlb9wu9k","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Em seguida, selecione a categoria no menu suspenso para escolher a categoria do estágio para esta etapa do pipeline.","originalText":"Following that, select the Categoria dropdown to choose the stage category for this pipeline step.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0kjgo06b5qmaav9t6770z","stepId":null},{"id":"cmsw6vlfp0270nh1yz4n06hno","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Em seguida, clique em Adicionar Etapa para criar uma nova etapa no pipeline.","originalText":"Following this, click Adicionar Etapa to create a new stage in the pipeline.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0kn9f06b8qmaa8bgmnwfr","stepId":null},{"id":"cmsw6vlfp0273nh1yam52g0nf","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Em seguida, insira um nome descritivo para a nova etapa do pipeline.","originalText":"Following that, enter a descriptive name for the new stage pipeline step.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0kqq206bbqmaaosbdriby","stepId":null},{"id":"cmsw6vlfp0276nh1y8ai37xtg","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Em seguida, selecione a categoria no menu suspenso para escolher o status da etapa do pipeline.","originalText":"Following that, select the category dropdown to choose the stage status for the pipeline.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0kzto06beqmaauzclaqku","stepId":null},{"id":"cmsw6vlfp0279nh1ydgtltwym","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Em seguida, clique no botão \"Adicionar Etapa\" para criar um novo estágio de pipeline.","originalText":"After that, click the \"Adicionar Etapa\" button to create a new pipeline stage.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0l2na06bhqmaaa4rkf02i","stepId":null},{"id":"cmsw6vlfp027cnh1yi7dfdpdk","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Em seguida, clique no botão fechar para sair da caixa de diálogo de gerenciamento de palco.","originalText":"Next, click the close button to exit the stage management dialog.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0l97c06bkqmaap610o7b4","stepId":null},{"id":"cmsw6vlfp027fnh1y6fzrn1po","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Agora, clique no menu suspenso Selecionar pipeline para escolher um pipeline diferente.","originalText":"Now, click the Selecionar pipeline dropdown to choose a different pipeline.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0ldw606bnqmaaeou9y0a6","stepId":null},{"id":"cmsw6vlfp027inh1yvzp01jof","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Em seguida, clique no pipeline FINANCEIRO para visualizar os comprovantes financeiros e as informações de status.","originalText":"Following this, click the FINANCEIRO pipeline to view financial tickets and status information.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0lfs406bqqmaarc5exki6","stepId":null},{"id":"cmsw6vlfp027lnh1ynggn1r6z","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"Para concluir, observe a coluna \"Fatura gerada\", que não mostra nenhum ticket na fila.","originalText":"To conclude, observe the \"Fatura gerada\" column showing no tickets in queue.","entityType":"HotspotText","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0ljgv06btqmaajozwsy3a","stepId":null},{"id":"cmsw6vlfl025enh1yoka7cdzs","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0hiaz069kqmaar05xrgiq","stepId":null},{"id":"cmsw6vlfl025hnh1ya99tpjpp","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0hkhe069nqmaalas1fgxx","stepId":null},{"id":"cmsw6vlfl025knh1yzcdoi5gh","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0hp5l069qqmaa3jya8m5j","stepId":null},{"id":"cmsw6vlfl025nnh1y15tlzrup","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0hsvc069tqmaadunss140","stepId":null},{"id":"cmsw6vlfl025qnh1yovp98p59","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0hx1g069wqmaaksi868bk","stepId":null},{"id":"cmsw6vlfm025tnh1yfhfxspt8","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0i27m069zqmaaqtisg6po","stepId":null},{"id":"cmsw6vlfm025wnh1y8lqs2ihx","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0i55i06a2qmaa6yw7fach","stepId":null},{"id":"cmsw6vlfm025znh1yb1h3r0jj","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0ie9o06a5qmaa95evdp86","stepId":null},{"id":"cmsw6vlfm0262nh1y9k0cnpwa","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0ihhy06a8qmaaltruf8xr","stepId":null},{"id":"cmsw6vlfm0265nh1ydynmajw6","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0ikpc06abqmaam8hwsqv6","stepId":null},{"id":"cmsw6vlfm0268nh1ytmwz8zmy","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0iwdl06aeqmaa7chtviea","stepId":null},{"id":"cmsw6vlfm026bnh1y9gsfu5iu","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0j5s906ahqmaaywc9h3ts","stepId":null},{"id":"cmsw6vlfn026enh1yh681wi2k","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0jkid06akqmaa0tnlr842","stepId":null},{"id":"cmsw6vlfn026hnh1yttjn00so","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0jnl606anqmaa6gujuvwr","stepId":null},{"id":"cmsw6vlfn026knh1yap7jauic","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0jsvm06aqqmaaj1391mk1","stepId":null},{"id":"cmsw6vlfn026nnh1y9ztqnccp","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0jvkc06atqmaa5flel3b3","stepId":null},{"id":"cmsw6vlfo026qnh1ywdof3vpl","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0k25m06awqmaavm65432a","stepId":null},{"id":"cmsw6vlfo026tnh1y1rinyqeg","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0k6pc06azqmaa6l9cyhr7","stepId":null},{"id":"cmsw6vlfp026wnh1y4v1qwr94","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0k9vs06b2qmaatygjdfkm","stepId":null},{"id":"cmsw6vlfp026znh1yd5fari3k","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0kjgo06b5qmaav9t6770z","stepId":null},{"id":"cmsw6vlfp0272nh1yie8l43ih","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0kn9f06b8qmaa8bgmnwfr","stepId":null},{"id":"cmsw6vlfp0275nh1ygt9pmpxs","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0kqq206bbqmaaosbdriby","stepId":null},{"id":"cmsw6vlfp0278nh1y8x5659qg","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0kzto06beqmaauzclaqku","stepId":null},{"id":"cmsw6vlfp027bnh1yarwbdj9o","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0l2na06bhqmaaa4rkf02i","stepId":null},{"id":"cmsw6vlfp027enh1yl250kivb","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0l97c06bkqmaap610o7b4","stepId":null},{"id":"cmsw6vlfp027hnh1ycie1yj4a","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0ldw606bnqmaaeou9y0a6","stepId":null},{"id":"cmsw6vlfp027knh1y4ir7t8xh","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0lfs406bqqmaarc5exki6","stepId":null},{"id":"cmsw6vlfp027nnh1yfm2hxnz2","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotNextButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0ljgv06btqmaajozwsy3a","stepId":null},{"id":"cmsw6vlfl025dnh1y3ljknxsh","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0hiaz069kqmaar05xrgiq","stepId":null},{"id":"cmsw6vlfl025gnh1yzb9yefwk","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0hkhe069nqmaalas1fgxx","stepId":null},{"id":"cmsw6vlfl025jnh1ybvzq87i9","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0hp5l069qqmaa3jya8m5j","stepId":null},{"id":"cmsw6vlfl025mnh1ydbjtr5d8","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0hsvc069tqmaadunss140","stepId":null},{"id":"cmsw6vlfl025pnh1yto0at3lg","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0hx1g069wqmaaksi868bk","stepId":null},{"id":"cmsw6vlfm025snh1y881d9bwl","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0i27m069zqmaaqtisg6po","stepId":null},{"id":"cmsw6vlfm025vnh1yuod28p1h","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0i55i06a2qmaa6yw7fach","stepId":null},{"id":"cmsw6vlfm025ynh1y9o3simha","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0ie9o06a5qmaa95evdp86","stepId":null},{"id":"cmsw6vlfm0261nh1y2h46xjh2","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0ihhy06a8qmaaltruf8xr","stepId":null},{"id":"cmsw6vlfm0264nh1yfyxd1do7","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0ikpc06abqmaam8hwsqv6","stepId":null},{"id":"cmsw6vlfm0267nh1yyrqf2qor","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0iwdl06aeqmaa7chtviea","stepId":null},{"id":"cmsw6vlfm026anh1yr2n3gfl5","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0j5s906ahqmaaywc9h3ts","stepId":null},{"id":"cmsw6vlfn026dnh1yb6g5mqfk","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0jkid06akqmaa0tnlr842","stepId":null},{"id":"cmsw6vlfn026gnh1ylw66psq8","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0jnl606anqmaa6gujuvwr","stepId":null},{"id":"cmsw6vlfn026jnh1ybkogr0fd","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0jsvm06aqqmaaj1391mk1","stepId":null},{"id":"cmsw6vlfn026mnh1yfijgh0zn","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0jvkc06atqmaa5flel3b3","stepId":null},{"id":"cmsw6vlfo026pnh1yo1ddsuzu","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0k25m06awqmaavm65432a","stepId":null},{"id":"cmsw6vlfo026snh1yno5i5l30","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0k6pc06azqmaa6l9cyhr7","stepId":null},{"id":"cmsw6vlfp026vnh1ybaykknry","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0k9vs06b2qmaatygjdfkm","stepId":null},{"id":"cmsw6vlfp026ynh1yl03mrweq","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0kjgo06b5qmaav9t6770z","stepId":null},{"id":"cmsw6vlfp0271nh1yr102gczr","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0kn9f06b8qmaa8bgmnwfr","stepId":null},{"id":"cmsw6vlfp0274nh1ytgx8r6hl","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0kqq206bbqmaaosbdriby","stepId":null},{"id":"cmsw6vlfp0277nh1yrapyr99q","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0kzto06beqmaauzclaqku","stepId":null},{"id":"cmsw6vlfp027anh1y5g2w090f","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0l2na06bhqmaaa4rkf02i","stepId":null},{"id":"cmsw6vlfp027dnh1ya25xt9o2","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0l97c06bkqmaap610o7b4","stepId":null},{"id":"cmsw6vlfp027gnh1y3a6gl7em","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0ldw606bnqmaaeou9y0a6","stepId":null},{"id":"cmsw6vlfp027jnh1ybq86lbmi","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0lfs406bqqmaarc5exki6","stepId":null},{"id":"cmsw6vlfp027mnh1ym2mvh9cl","createdAt":"2026-08-16T19:19:44.960Z","updatedAt":"2026-08-16T19:19:44.960Z","translationId":"cmsw6vlf5023lnh1yh0u9ix95","text":"","originalText":"","entityType":"HotspotBackButton","demoId":null,"chapterId":null,"buttonId":null,"hotspotId":"cmsh0ljgv06btqmaajozwsy3a","stepId":null}],"translatedMedia":[]}],"customFont":null,"steps":[{"id":"cmsh0lkpw06bvqmaa3erg3ina","number":1,"text":null,"image":null,"video":null,"createdAt":"2026-08-06T04:27:27.140Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"0","mouseYCooridnate":"0","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/lD_P64QWC33T6ebeG-otr.mp3","audioText":"Aprenda a criar pipelines de tarefas, configurar etapas do fluxo de trabalho e organizar seu sistema de tickets.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":6.4,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/lD_P64QWC33T6ebeG-otr.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":null,"recordingSessionId":null,"preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[],"chapter":{"id":"cmsh0lkq606bxqmaawaig3za9","stepId":"cmsh0lkpw06bvqmaa3erg3ina","enabled":true,"type":"Link","skip":false,"heading":"Criar e Gerenciar Pipelines de Help Desk no Troia","description":"

Aprenda a criar pipelines de tarefas, configurar etapas do fluxo de trabalho e organizar seu sistema de tickets.

","headingColor":"#fff","descriptionColor":"#fff","theme":"Dark","blurIntensity":24,"embedCode":null,"layout":"Left","coverImageType":"STEP","coverImageSource":null,"logoEnabled":true,"logoSource":"https://media.supademo.com/users/cmsgpmdnl009xx00j284vhfri/1y33jwYvRhmFBOHLoXJMs.png","logoAltText":null,"emailValidationMode":"CompanyEmail","phoneValidationEnabled":false,"labelledFormEnabled":false,"buttons":[{"id":"cmsh0lkwh06c0qmaabbyslbdi","createdAt":"2026-08-06T04:27:27.378Z","updatedAt":"2026-08-06T04:27:27.378Z","chapterId":"cmsh0lkq606bxqmaawaig3za9","content":"Get Started","btnColor":"#4f46e5","color":"#fff","linkTxt":"cmsh0hiay069jqmaazy6mpf4v","isLinkExternal":false,"openInNewTab":true,"animation":"Ripple","order":0,"isBold":true,"isItalic":false}],"backgroundId":null,"background":null,"formFields":[]},"videoProject":null,"comments":[]},{"id":"cmsh0hiay069jqmaazy6mpf4v","number":2,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/fr8a3mdOwaM_gdkhGx2cK.jpg","video":null,"createdAt":"2026-08-06T04:24:17.387Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"9.94127338435374","mouseYCooridnate":"42.85076338748496","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/uh4vQSZwvefXDjvc2FYPy.mp3","audioText":"Para começar, clique no item Help Desk no menu para acessar as ferramentas de gerenciamento.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":5.459591836734694,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/uh4vQSZwvefXDjvc2FYPy.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/5384301362.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0hiaz069kqmaar05xrgiq","number":1,"createdAt":"2026-08-06T04:24:17.387Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"To get started, click the Help Desk menu item to access support management tools.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"9.94127338435374","mouseYCooridnate":"42.85076338748496","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0hiay069jqmaazy6mpf4v","tipposition":"right","nextButton":true,"textVisible":true,"htmlValue":"

Help Desk

","aiText":"Para começar, clique no item Help Desk no menu para acessar as ferramentas de gerenciamento.","aiTextVisible":true,"anchorNodeId":"216","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0hkhe069mqmaagw93d0x8","number":3,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/0IeDn3SzAs23Xn6cekV2X.jpg","video":null,"createdAt":"2026-08-06T04:24:20.210Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"20.325255102040813","mouseYCooridnate":"45.548003158844764","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/0dm-3F3WYTyx-CZEnXmvN.mp3","audioText":"Em seguida, clique em Tickets para visualizar e gerenciar todos os pipelines de tarefas e seus tickets.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":5.433469387755102,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/0dm-3F3WYTyx-CZEnXmvN.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/1041884910.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0hkhe069nqmaalas1fgxx","number":2,"createdAt":"2026-08-06T04:24:20.210Z","updatedAt":"2026-08-23T20:05:50.948Z","default":true,"text":"Now, click on Tickets to access and manage all support tickets in the system.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"20.325255102040813","mouseYCooridnate":"45.548003158844764","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0hkhe069mqmaagw93d0x8","tipposition":"right","nextButton":true,"textVisible":true,"htmlValue":"

Tickets

","aiText":"Em seguida, clique em Tickets para visualizar e gerenciar todos os pipelines de tarefas e seus tickets.","aiTextVisible":true,"anchorNodeId":"1110","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0hp5l069pqmaasok21mj1","number":4,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/rjphXejnySyjDImag4Mad.jpg","video":null,"createdAt":"2026-08-06T04:24:26.265Z","updatedAt":"2026-08-23T20:09:37.522Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"45.92075892857143","mouseYCooridnate":"4.669167418772563","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/54edZ1ygilnv_Ql4wzFEx.mp3","audioText":"Depois, clique no seletor de pipeline para alternar entre os diferentes pipelines disponíveis.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":4.728163265306122,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/54edZ1ygilnv_Ql4wzFEx.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/9143782173.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0hp5l069qqmaa3jya8m5j","number":3,"createdAt":"2026-08-06T04:24:26.265Z","updatedAt":"2026-08-23T20:09:37.507Z","default":true,"text":"Following this, click the pipeline dropdown to select and view a different customer support pipeline.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"45.92075892857143","mouseYCooridnate":"4.669167418772563","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0hp5l069pqmaasok21mj1","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Depois, clique no seletor de pipeline para alternar entre os diferentes pipelines disponíveis.","aiTextVisible":true,"anchorNodeId":"1237","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0hsvc069sqmaab5t5r3gx","number":5,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/DiBY0bQt2lq2ybz8x21QM.jpg","video":null,"createdAt":"2026-08-06T04:24:31.080Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"46.4171449829932","mouseYCooridnate":"13.118607099879661","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/o99oz38ABRvBlPaufOatC.mp3","audioText":"Então, clique em Gerenciar Pipelines para acessar a área de criação e configuração de pipelines.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":5.093877551020408,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/o99oz38ABRvBlPaufOatC.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/5242019726.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0hsvc069tqmaadunss140","number":4,"createdAt":"2026-08-06T04:24:31.080Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"Following that, click Gerenciar Pipelines to create and manage your support pipelines.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"46.4171449829932","mouseYCooridnate":"13.118607099879661","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0hsvc069sqmaab5t5r3gx","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Então, clique em Gerenciar Pipelines para acessar a área de criação e configuração de pipelines.","aiTextVisible":true,"anchorNodeId":"1471","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0hx1g069vqmaa7v6i9l3a","number":6,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/qVrR8Q8RLgKHBRVNkI545.jpg","video":null,"createdAt":"2026-08-06T04:24:36.484Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"52.40965136054422","mouseYCooridnate":"42.95511808062575","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/0HZMSnjvxzvb5H3huKjlh.mp3","audioText":"Clique em Criar Novo Pipeline para iniciar a configuração de um novo pipeline.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":4.362448979591837,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/0HZMSnjvxzvb5H3huKjlh.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/1181021128.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0hx1g069wqmaaksi868bk","number":5,"createdAt":"2026-08-06T04:24:36.484Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"From here, click \"Criar Novo Pipeline\" to create and configure a new pipeline.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"52.40965136054422","mouseYCooridnate":"42.95511808062575","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0hx1g069vqmaa7v6i9l3a","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Clique em Criar Novo Pipeline para iniciar a configuração de um novo pipeline.","aiTextVisible":true,"anchorNodeId":"1492","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0i27m069yqmaa1zffea6t","number":7,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/-mr5_7JM13dLDnLSYLzNm.jpg","video":null,"createdAt":"2026-08-06T04:24:43.186Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"46.27418154761905","mouseYCooridnate":"38.35599052346571","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/k6Nx7nxmoL9pSCSelv3Bt.mp3","audioText":"Digite um nome para o pipeline no campo de texto, como Suporte, Financeiro, Administrativo, por exemplo.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":6.713469387755102,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/k6Nx7nxmoL9pSCSelv3Bt.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/4712854609.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0i27m069zqmaaqtisg6po","number":6,"createdAt":"2026-08-06T04:24:43.186Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"Following this, enter a pipeline name such as Support, Onboarding, or Development here.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"46.27418154761905","mouseYCooridnate":"38.35599052346571","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0i27m069yqmaa1zffea6t","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Digite um nome para o pipeline no campo de texto, como Suporte, Financeiro, Administrativo, por exemplo.","aiTextVisible":true,"anchorNodeId":"1512","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0i55i06a1qmaak92z9rec","number":8,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/Z3lnvNdXdqf_kBva6n3E-.jpg","video":null,"createdAt":"2026-08-06T04:24:46.998Z","updatedAt":"2026-08-23T20:11:12.080Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"37.208227040816325","mouseYCooridnate":"48.071318441636585","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/wYujECAZ09J2ksR1q-GTN.mp3","audioText":"Em seguida, insira uma descrição na área de texto para explicar a finalidade deste pipeline.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":4.963265306122449,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/wYujECAZ09J2ksR1q-GTN.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/0553437038.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0i55i06a2qmaa6yw7fach","number":7,"createdAt":"2026-08-06T04:24:46.998Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"Now, enter a description in the text area to explain the pipeline's purpose.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"37.208227040816325","mouseYCooridnate":"48.071318441636585","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0i55i06a1qmaak92z9rec","tipposition":"right","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Em seguida, insira uma descrição na área de texto para explicar a finalidade deste pipeline.","aiTextVisible":true,"anchorNodeId":"1517","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0ie9o06a4qmaa7n2kphc1","number":9,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/CFJpt54c0YNk8uboexlLV.jpg","video":null,"createdAt":"2026-08-06T04:24:58.812Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"68.0593643707483","mouseYCooridnate":"73.84175691937425","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/KuZ0Vh0jz1Z13ANM-CqGU.mp3","audioText":"Então, clique no botão Criar Pipeline para salvar e criar o novo pipeline.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":3.892244897959184,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/KuZ0Vh0jz1Z13ANM-CqGU.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/4708651627.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0ie9o06a5qmaa95evdp86","number":8,"createdAt":"2026-08-06T04:24:58.812Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"From here, click the Criar Pipeline button to create your new financial pipeline.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"68.0593643707483","mouseYCooridnate":"73.84175691937425","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0ie9o06a4qmaa7n2kphc1","tipposition":"top","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Então, clique no botão Criar Pipeline para salvar e criar o novo pipeline.","aiTextVisible":true,"anchorNodeId":"1526","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0ihhy06a7qmaalmdv5kr4","number":10,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/s9i7vNOzPNN3an38bJUxg.jpg","video":null,"createdAt":"2026-08-06T04:25:02.998Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"66.52024872448979","mouseYCooridnate":"53.63408167870036","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/5jKTidGApxEbp8Vtot95Q.mp3","audioText":"Depois, clique no botão de gerenciar etapas para configurar as etapas do fluxo de trabalho deste pipeline.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":5.250612244897959,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/5jKTidGApxEbp8Vtot95Q.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/7786531929.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0ihhy06a8qmaaltruf8xr","number":9,"createdAt":"2026-08-06T04:25:02.998Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"Afterwards, click the manage stages button to organize and configure pipeline workflow steps.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"66.52024872448979","mouseYCooridnate":"53.63408167870036","style":"Pointer","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0ihhy06a7qmaalmdv5kr4","tipposition":"left","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Depois, clique no botão de gerenciar etapas para configurar as etapas do fluxo de trabalho deste pipeline.","aiTextVisible":true,"anchorNodeId":"1577","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0ikpc06aaqmaacoe24f60","number":11,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/rJAIEd3PxAw70RNyOMmJs.jpg","video":null,"createdAt":"2026-08-06T04:25:07.152Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"41.89306972789116","mouseYCooridnate":"29.210382821901327","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/I23cSQS7z-SkoIUIBafJK.mp3","audioText":"Digite o nome da primeira etapa no campo de texto fornecido.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":3.239183673469388,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/I23cSQS7z-SkoIUIBafJK.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/1082457228.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0ikpc06abqmaam8hwsqv6","number":10,"createdAt":"2026-08-06T04:25:07.152Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"Then, enter a name for the stage in the text field provided.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"41.89306972789116","mouseYCooridnate":"29.210382821901327","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0ikpc06aaqmaacoe24f60","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Digite o nome da primeira etapa no campo de texto fornecido.","aiTextVisible":true,"anchorNodeId":"1606","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0iwdl06adqmaa0y2zeulx","number":12,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/jRnmpcPH8MP-tFs7kHd5I.jpg","video":null,"createdAt":"2026-08-06T04:25:22.281Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"45.88833971088435","mouseYCooridnate":"61.58619133574007","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/w7rqueTD7FSn_GeD5_2L8.mp3","audioText":"Em seguida, clique em Adicionar Etapa para registrar esta etapa no pipeline.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":4.493061224489796,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/w7rqueTD7FSn_GeD5_2L8.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/6154307448.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0iwdl06aeqmaa7chtviea","number":11,"createdAt":"2026-08-06T04:25:22.281Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"From here, click the \"Adicionar Etapa\" button to create a new pipeline stage.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"45.88833971088435","mouseYCooridnate":"61.58619133574007","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0iwdl06adqmaa0y2zeulx","tipposition":"top","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Em seguida, clique em Adicionar Etapa para registrar esta etapa no pipeline.","aiTextVisible":true,"anchorNodeId":"1638","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0j5s906agqmaatf6eyf6k","number":13,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/HrVXQu7N3hnwX58TNDgqA.jpg","video":null,"createdAt":"2026-08-06T04:25:34.473Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"43.861607142857146","mouseYCooridnate":"28.411740373044523","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/M7eMZr3aweIL4stPCbQvO.mp3","audioText":"Agora, insira o nome da próxima etapa dentro do fluxo de tarefas.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":3.578775510204081,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/M7eMZr3aweIL4stPCbQvO.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/3088957812.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0j5s906ahqmaaywc9h3ts","number":12,"createdAt":"2026-08-06T04:25:34.473Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"From here, enter a stage name like \"Triagem\" or \"Aguardando Deploy\".","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"43.861607142857146","mouseYCooridnate":"28.411740373044523","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0j5s906agqmaatf6eyf6k","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Agora, insira o nome da próxima etapa dentro do fluxo de tarefas.","aiTextVisible":true,"anchorNodeId":"1606","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0jkid06ajqmaainpgrfw9","number":14,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/ceTD8fasvaadESWA_-y5H.jpg","video":null,"createdAt":"2026-08-06T04:25:53.557Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"44.397587159863946","mouseYCooridnate":"38.366802045728036","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/duNVFiNbH-N4f2uwRmm2M.mp3","audioText":"Então, selecione Em Andamento no menu suspenso Categoria para definir o status desta etapa.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":5.328979591836735,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/duNVFiNbH-N4f2uwRmm2M.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/4312942467.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0jkid06akqmaa0tnlr842","number":13,"createdAt":"2026-08-06T04:25:53.557Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"After that, select \"Em Andamento\" from the category dropdown to manage stage status.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"44.397587159863946","mouseYCooridnate":"38.366802045728036","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0jkid06ajqmaainpgrfw9","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Então, selecione Em Andamento no menu suspenso Categoria para definir o status desta etapa.","aiTextVisible":true,"anchorNodeId":"1612","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0jnl606amqmaaujlpi07t","number":15,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/kdtKun6kck48VxkJjI-CN.jpg","video":null,"createdAt":"2026-08-06T04:25:57.546Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"41.253985969387756","mouseYCooridnate":"26.176575661853192","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/QtTEcbl1zbrGy_TauDw-D.mp3","audioText":"Insira o nome da próxima etapa no campo de texto para continuar definindo o fluxo do pipeline.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":4.858775510204081,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/QtTEcbl1zbrGy_TauDw-D.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/5176238467.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0jnl606anqmaa6gujuvwr","number":14,"createdAt":"2026-08-06T04:25:57.546Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"From here, enter the stage name to create and define your pipeline workflow.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"41.253985969387756","mouseYCooridnate":"26.176575661853192","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0jnl606amqmaaujlpi07t","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Insira o nome da próxima etapa no campo de texto para continuar definindo o fluxo do pipeline.","aiTextVisible":true,"anchorNodeId":"1606","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0jsvm06apqmaahwcsk0i4","number":16,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/slS6ss0ODvASOZyj1u6iU.jpg","video":null,"createdAt":"2026-08-06T04:26:04.402Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"42.6139987244898","mouseYCooridnate":"33.53264139590854","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/AOdu625eMdvcpFsX15Ur8.mp3","audioText":"Depois, selecione a opção Aguardando no menu suspenso Categoria para classificar esta etapa.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":4.858775510204081,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/AOdu625eMdvcpFsX15Ur8.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/6906739798.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0jsvm06aqqmaaj1391mk1","number":15,"createdAt":"2026-08-06T04:26:04.402Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"After that, select the Aguardando option from the Categoria dropdown menu.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"42.6139987244898","mouseYCooridnate":"33.53264139590854","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0jsvm06apqmaahwcsk0i4","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Depois, selecione a opção Aguardando no menu suspenso Categoria para classificar esta etapa.","aiTextVisible":true,"anchorNodeId":"1612","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0jvkc06asqmaazsljapta","number":17,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/7tGA5pt8deKZNQrD9hfS8.jpg","video":null,"createdAt":"2026-08-06T04:26:07.884Z","updatedAt":"2026-08-23T20:14:19.369Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"41.82371386054422","mouseYCooridnate":"22.412755716004813","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/P_xlWVjjEJzNsKFE7fuhy.mp3","audioText":"Em seguida insira o nome da etapa no campo de texto para identificar esta fase do fluxo de trabalho.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":5.564081632653061,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/P_xlWVjjEJzNsKFE7fuhy.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/7539580277.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0jvkc06atqmaa5flel3b3","number":16,"createdAt":"2026-08-06T04:26:07.884Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"After that, enter the stage name in the text field with examples provided.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"41.82371386054422","mouseYCooridnate":"22.412755716004813","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0jvkc06asqmaazsljapta","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Em seguida, insira o nome da etapa no campo de texto para identificar esta fase do fluxo de trabalho.","aiTextVisible":true,"anchorNodeId":"1606","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0k25m06avqmaar455lwjb","number":18,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/tLnY-Rxbf4wUqVy4feVb9.jpg","video":null,"createdAt":"2026-08-06T04:26:16.426Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"41.684736394557824","mouseYCooridnate":"30.989113267148017","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/RkGCGRvpP_OGW8b12bkqp.mp3","audioText":"Então, selecione a categoria no menu suspenso Categoria para definir a categoria desta etapa.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":4.675918367346939,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/RkGCGRvpP_OGW8b12bkqp.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/2907579507.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0k25m06awqmaavm65432a","number":17,"createdAt":"2026-08-06T04:26:16.426Z","updatedAt":"2026-08-23T20:00:28.478Z","default":true,"text":"Following this, select Novo from the Categoria dropdown to set the stage category.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"41.684736394557824","mouseYCooridnate":"30.989113267148017","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0k25m06avqmaar455lwjb","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Então, selecione a categoria no menu suspenso Categoria para definir a categoria desta etapa.","aiTextVisible":true,"anchorNodeId":"1612","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0k6pc06ayqmaaimvkuyag","number":19,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/GA0Hawn52B6i0PNeRql6-.jpg","video":null,"createdAt":"2026-08-06T04:26:22.320Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"44.17437287414966","mouseYCooridnate":"54.82804978941035","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/N7o97XXYup1P4HvI6WuDz.mp3","audioText":"Clique em Adicionar Etapa para incluir esta nova etapa no pipeline.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":3.787755102040816,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/N7o97XXYup1P4HvI6WuDz.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/6314122845.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0k6pc06azqmaa6l9cyhr7","number":18,"createdAt":"2026-08-06T04:26:22.320Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"Now, click Adicionar Etapa to create and add a new stage to the pipeline.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"44.17437287414966","mouseYCooridnate":"54.82804978941035","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0k6pc06ayqmaaimvkuyag","tipposition":"right","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Clique em Adicionar Etapa para incluir esta nova etapa no pipeline.","aiTextVisible":true,"anchorNodeId":"1638","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0k9vs06b1qmaat8lsoxam","number":20,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/7pePwREX5eIZZLFFMKEig.jpg","video":null,"createdAt":"2026-08-06T04:26:26.440Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"33.15369897959184","mouseYCooridnate":"21.206095818291214","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/HWnuxUK5aZzJuXSWqgSeD.mp3","audioText":"Digite o nome da nova etapa no campo de texto para identificá-la no fluxo de trabalho.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":4.597551020408163,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/HWnuxUK5aZzJuXSWqgSeD.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/8805458620.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0k9vs06b2qmaatygjdfkm","number":19,"createdAt":"2026-08-06T04:26:26.440Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"Next, enter the stage name in the text field to create your new workflow stage.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"33.15369897959184","mouseYCooridnate":"21.206095818291214","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0k9vs06b1qmaat8lsoxam","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Digite o nome da nova etapa no campo de texto para identificá-la no fluxo de trabalho.","aiTextVisible":true,"anchorNodeId":"1606","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0kjgo06b4qmaaysbhlnvj","number":21,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/8eSs6bcMWmMw2UXmkgNh8.jpg","video":null,"createdAt":"2026-08-06T04:26:38.856Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"32.73384353741496","mouseYCooridnate":"29.740147412755718","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/hPRPdkawivXHm1_HNqVRO.mp3","audioText":"Em seguida, abra o menu suspenso Categoria e a categoria Resolvido para essa etapa.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":4.205714285714286,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/hPRPdkawivXHm1_HNqVRO.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/8592997046.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0kjgo06b5qmaav9t6770z","number":20,"createdAt":"2026-08-06T04:26:38.856Z","updatedAt":"2026-08-23T20:02:08.586Z","default":true,"text":"Following that, select the Categoria dropdown to choose the stage category for this pipeline step.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"32.73384353741496","mouseYCooridnate":"29.740147412755718","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0kjgo06b4qmaaysbhlnvj","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Em seguida, abra o menu suspenso Categoria e a categoria Resolvido para essa etapa.","aiTextVisible":true,"anchorNodeId":"1612","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0kn9f06b7qmaav6k08kdr","number":22,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/JWueAPn9zVzGkPDC4CX2x.jpg","video":null,"createdAt":"2026-08-06T04:26:43.779Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"42.49468537414966","mouseYCooridnate":"52.636601233453675","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/H6Tul0oSuMKfYW7pUj-yV.mp3","audioText":"Então, clique em Adicionar Etapa para salvar esta etapa e continuar configurando o pipeline.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":5.041632653061225,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/H6Tul0oSuMKfYW7pUj-yV.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/9158312025.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0kn9f06b8qmaa8bgmnwfr","number":21,"createdAt":"2026-08-06T04:26:43.779Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"Following this, click Adicionar Etapa to create a new stage in the pipeline.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"42.49468537414966","mouseYCooridnate":"52.636601233453675","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0kn9f06b7qmaav6k08kdr","tipposition":"right","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Então, clique em Adicionar Etapa para salvar esta etapa e continuar configurando o pipeline.","aiTextVisible":true,"anchorNodeId":"1638","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0kqq206baqmaa9hppxp7z","number":23,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/4pwbqpyQiUs8-Wd_A-WKF.jpg","video":null,"createdAt":"2026-08-06T04:26:48.266Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"36.28826530612245","mouseYCooridnate":"19.260491877256317","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/bndPduPxYo6B_IF9mOuSR.mp3","audioText":"Insira um nome descritivo para esta etapa no campo de texto do pipeline.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":4.075102040816327,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/bndPduPxYo6B_IF9mOuSR.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/6911438433.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0kqq206bbqmaaosbdriby","number":22,"createdAt":"2026-08-06T04:26:48.266Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"Following that, enter a descriptive name for the new stage pipeline step.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"36.28826530612245","mouseYCooridnate":"19.260491877256317","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0kqq206baqmaa9hppxp7z","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Insira um nome descritivo para esta etapa no campo de texto do pipeline.","aiTextVisible":true,"anchorNodeId":"1606","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0kzto06bdqmaa04oalmdf","number":24,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/1iwzIwmjU2WCLtkRkFl76.jpg","video":null,"createdAt":"2026-08-06T04:27:00.060Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"45.665656887755105","mouseYCooridnate":"31.664598375451263","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/BxmQqng2VGA-jAwAmEO_C.mp3","audioText":"Depois, selecione a categoria Fechado no menu suspenso para definir o status desta etapa do pipeline.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":5.69469387755102,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/BxmQqng2VGA-jAwAmEO_C.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/6976169533.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0kzto06beqmaauzclaqku","number":23,"createdAt":"2026-08-06T04:27:00.060Z","updatedAt":"2026-08-23T20:02:54.659Z","default":true,"text":"Following that, select the category dropdown to choose the stage status for the pipeline.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"45.665656887755105","mouseYCooridnate":"31.664598375451263","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0kzto06bdqmaa04oalmdf","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Depois, selecione a categoria Fechado no menu suspenso para definir o status desta etapa do pipeline.","aiTextVisible":true,"anchorNodeId":"1612","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0l2na06bgqmaamfh6bryr","number":25,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/J9kTV5z7rCChst7VS_zK8.jpg","video":null,"createdAt":"2026-08-06T04:27:03.718Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"45.54501488095239","mouseYCooridnate":"52.67044599879663","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/luihDdObESMuZf_MEiy5f.mp3","audioText":"Clique em Adicionar Etapa para criar e registrar esta etapa no pipeline.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":4.179591836734694,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/luihDdObESMuZf_MEiy5f.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/0923507124.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0l2na06bhqmaaa4rkf02i","number":24,"createdAt":"2026-08-06T04:27:03.718Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"After that, click the \"Adicionar Etapa\" button to create a new pipeline stage.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"45.54501488095239","mouseYCooridnate":"52.67044599879663","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0l2na06bgqmaamfh6bryr","tipposition":"right","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Clique em Adicionar Etapa para criar e registrar esta etapa no pipeline.","aiTextVisible":true,"anchorNodeId":"1638","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0l97c06bjqmaa6ncadu9k","number":26,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/9s673F8shoIqsRCat8LM2.jpg","video":null,"createdAt":"2026-08-06T04:27:12.216Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"74.34709821428571","mouseYCooridnate":"9.265944645006016","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/Q9iV4jI7v5XT2oyDUuo9W.mp3","audioText":"Por fim, clique no botão fechar para sair do gerenciador de etapas e retornar à visão do pipeline.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":5.198367346938776,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/Q9iV4jI7v5XT2oyDUuo9W.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/0505828522.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0l97c06bkqmaap610o7b4","number":25,"createdAt":"2026-08-06T04:27:12.216Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"Next, click the close button to exit the stage management dialog.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"74.34709821428571","mouseYCooridnate":"9.265944645006016","style":"Pointer","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0l97c06bjqmaa6ncadu9k","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Por fim, clique no botão fechar para sair do gerenciador de etapas e retornar à visão do pipeline.","aiTextVisible":true,"anchorNodeId":"1487","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0ldw606bmqmaau1gpboah","number":27,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/o-5HbO8ltoFhm_01Cy6HS.jpg","video":null,"createdAt":"2026-08-06T04:27:18.294Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"46.18463010204082","mouseYCooridnate":"4.532848225030085","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/ZUXKPHeK5uFjOlJvy9pcj.mp3","audioText":"Clique no seletor Selecionar pipeline para alternar e visualizar outro pipeline configurado.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":5.328979591836735,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/ZUXKPHeK5uFjOlJvy9pcj.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/9153782121.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0ldw606bnqmaaeou9y0a6","number":26,"createdAt":"2026-08-06T04:27:18.294Z","updatedAt":"2026-08-23T19:58:53.842Z","default":true,"text":"Now, click the Selecionar pipeline dropdown to choose a different pipeline.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"46.18463010204082","mouseYCooridnate":"4.532848225030085","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0ldw606bmqmaau1gpboah","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"

","aiText":"Clique no seletor Selecionar pipeline para alternar e visualizar outro pipeline configurado.","aiTextVisible":true,"anchorNodeId":"1237","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0lfs406bpqmaaeodqvb4b","number":28,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/vUze3yK5gMvXhXMDrt7Xc.jpg","video":null,"createdAt":"2026-08-06T04:27:20.740Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"28.4531781462585","mouseYCooridnate":"8.999887184115524","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/I_5I6YIwdTDPdODyNQzSn.mp3","audioText":"Selecione o pipeline FINANCEIRO para visualizar as etapas criadas.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":3.761632653061224,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/I_5I6YIwdTDPdODyNQzSn.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/1470707253.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0lfs406bqqmaarc5exki6","number":27,"createdAt":"2026-08-06T04:27:20.740Z","updatedAt":"2026-08-23T20:04:25.220Z","default":true,"text":"Following this, click the FINANCEIRO pipeline to view financial tickets and status information.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"28.4531781462585","mouseYCooridnate":"8.999887184115524","style":"Anchor","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0lfs406bpqmaaeodqvb4b","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"","aiText":"Selecione o pipeline FINANCEIRO para visualizar as etapas criadas.","aiTextVisible":true,"anchorNodeId":"1546","anchorPosition":"BottomCenter","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0ljgu06bsqmaauxk2lbuc","number":29,"text":null,"image":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/oYf7DCFc-bjg52_MJrPaO.jpg","video":null,"createdAt":"2026-08-06T04:27:25.519Z","updatedAt":"2026-08-23T20:07:25.830Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"55.30984268707483","mouseYCooridnate":"31.103339350180505","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/audio/BtIwOizQ173QnBfQyEY_L.mp3","audioText":"Observe o Pipeline criado com todas as etapas, para controle e gestão das suas tarefas.","voice":"RGymW84CSmfVugnA5tvA","audioLanguage":null,"audioDuration":4.597551020408163,"captionsUrl":"https://media.supademo.com/cmsgpmdnl009xx00j284vhfri/captions/BtIwOizQ173QnBfQyEY_L.vtt","zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":"https://media.supademo.com/html/cmsgpsjo100eq250igeuv077f/cmsh0h8lc069fqmaaw62farl7/2097868123.json","backdrop":"None","pageUrl":"https://test.troiachat.com/dashboard/management/support","recordingSessionId":"1:579399088:1:i258wle","preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[{"id":"cmsh0ljgv06btqmaajozwsy3a","number":28,"createdAt":"2026-08-06T04:27:25.519Z","updatedAt":"2026-08-23T20:04:39.270Z","default":true,"text":"To conclude, observe the \"Fatura gerada\" column showing no tickets in queue.","bgcolor":"#4f46e5","textcolor":"#fff","mouseXCooridnate":"55.30984268707483","mouseYCooridnate":"31.103339350180505","style":"Pointer","animation":"Pulse","isVisible":true,"boxWidth":null,"boxHeight":null,"prevslide":null,"nextslide":null,"stepId":"cmsh0ljgu06bsqmaauxk2lbuc","tipposition":"bottom","nextButton":true,"textVisible":true,"htmlValue":"

Nenhum ticket encontrado

","aiText":"Observe o Pipeline criado com todas as etapas, para controle e gestão das suas tarefas.","aiTextVisible":true,"anchorNodeId":"1947","anchorPosition":"TopRight","nextButtonText":null,"backButtonText":null,"hotspotWidth":"Medium","textAlign":"Left","modalPosition":"Center","borderRadius":"Round","nextButtonAction":"Slide","nextButtonUrl":null,"nextButtonBgColor":null,"nextButtonTextColor":null,"nextButtonDisabled":false,"backButtonAction":"Slide","backButtonUrl":null,"backButtonBgColor":null,"backButtonTextColor":null,"backButtonDisabled":false,"timelineElementId":null}],"chapter":null,"videoProject":null,"comments":[]},{"id":"cmsh0lky406c2qmaa69y5kv8x","number":31,"text":null,"image":null,"video":null,"createdAt":"2026-08-06T04:27:27.436Z","updatedAt":"2026-08-06T04:27:27.436Z","demoId":"cmsh0h8lc069fqmaaw62farl7","imageWidth":"688","imageHeight":"0","mouseXCooridnate":"0","mouseYCooridnate":"0","editedImage":null,"widthOrg":2940,"heightOrg":1662,"bgcolor":"#4f46e5","textcolor":"#fff","imgState":null,"trimStart":0,"trimEnd":100,"videoWidth":null,"videoHeight":null,"videoDuration":null,"videoProjectId":null,"audio":null,"audioText":null,"voice":null,"audioLanguage":null,"audioDuration":null,"captionsUrl":null,"zoomPositionX":null,"zoomPositionY":null,"zoomWidth":null,"zoomHeight":null,"playbackRate":1,"mute":null,"mediaFitMode":"Cover","mediaAlignMode":"Top","htmlCaptureId":null,"backdrop":"None","pageUrl":null,"recordingSessionId":null,"preventScroll":false,"scrollTopOverride":null,"scrollOverrides":null,"duration":null,"transition":null,"customDescription":null,"hotspots":[],"chapter":{"id":"cmsh0lkye06c4qmaa76gjiy8o","stepId":"cmsh0lky406c2qmaa69y5kv8x","enabled":true,"type":"Link","skip":false,"heading":"Pipeline configurado com sucesso!","description":"

Você concluiu a criação e configuração de pipelines de suporte no Troia. Acesse nosso site para explorar mais funcionalidades.

","headingColor":"#fff","descriptionColor":"#fff","theme":"Dark","blurIntensity":24,"embedCode":null,"layout":"Center","coverImageType":"NONE","coverImageSource":null,"logoEnabled":true,"logoSource":"https://media.supademo.com/users/cmsgpmdnl009xx00j284vhfri/1y33jwYvRhmFBOHLoXJMs.png","logoAltText":null,"emailValidationMode":"CompanyEmail","phoneValidationEnabled":false,"labelledFormEnabled":false,"buttons":[{"id":"cmsh0lkz406c8qmaa84fsdgrx","createdAt":"2026-08-06T04:27:27.473Z","updatedAt":"2026-08-16T18:21:36.124Z","chapterId":"cmsh0lkye06c4qmaa76gjiy8o","content":"Visit Troia","btnColor":"#4f46e5","color":"#fff","linkTxt":"https://troiachat.com","isLinkExternal":true,"openInNewTab":true,"animation":"Ripple","order":0,"isBold":true,"isItalic":false}],"backgroundId":null,"background":null,"formFields":[]},"videoProject":null,"comments":[]}]},"viewerCountry":"US","syncDocumentLanguage":true,"catalogs":{"pt-BR":{"DemoPlayer":{"Chapter":{"replay":"Reproduzir novamente","skip":"Pular","next":"Próximo","back":"Voltar","interactiveStep":"Passo da demonstração interativa"},"Controls":{"openFullscreen":"Abrir em tela cheia","stepPosition":"Passo {current} de {total}"}}}},"children":"$L33"}]}]